Email Templates allows you to design email templates to use when sending emails to users and resources / contractors triggered by key events in the system. 

Select an email template you would like to create from the drop-down:

Once you have selected the template you wish to use, a text edit box will appear containing the structure of the email and a help card outlining how to customize the email, and how you can use tags to reflect live data e.g. [date] will display the current date and time. 

After creating the template, select Save 

Related Articles:

Email Settings

SMS / Text Messages

User Settings